1. Overview
This Privacy Policy outlines how we collect, handle, store, and protect your data when using GuardShip services. Our goal is to maintain transparency regarding the information we gather and how it is used to improve your experience.
2. Introduction
GuardShip values your privacy and is committed to ensuring that any personal information shared with us is protected, confidential, and secure. This document is designed to explain our data practices, ensuring you have the necessary information to make informed decisions while using our services.
3. Information We Collect
We gather two main types of information from users: Personal Data and Non-Personal Data.
- Personal Data: This refers to any information that directly identifies you, such as your name, email address, phone number, payment information, and other personal details you may provide when signing up or interacting with our platform.
- Non-Personal Data: This covers anonymous data, such as usage patterns, browser types, device information, page interactions, and aggregate traffic analytics that do not identify individual users.
4. Types of Personal Information Collected
During your interaction with GuardShip, we may collect the following types of personal information:
- Basic account information, including name, username, email address, and password.
- Contact information such as phone number and mailing address.
- Business-related details, like company name, employee roles, or service preferences.
- Payment and billing information when you make transactions on the platform.
- Optional information such as profile photos. Access to certain features may require further data validation.
5. Company-Provided Data
Your organization may supply us with personal information relevant to your role within the GuardShip system. This can include your work contact details, job title, and related credentials. This information is crucial for maintaining user profiles, facilitating access, and providing support as required.
6. Device Permissions and Usage Data
To enhance your experience, GuardShip may request access to certain device capabilities. Users have full control over allowing or denying these permissions:
- Location Services: Necessary for location-based functionalities, such as live tracking, geotagged reports, and emergency alert systems.
- Camera Access: Used for capturing photos or videos as part of security reports or for adding media files to system logs.
- Microphone Use: Enabled for specific tasks like voice memos or Push-to-Talk features.
- Gallery Access: Allows attaching pre-existing images or videos from your device for report generation.
These permissions can be modified in your device settings. Restricting permissions may limit certain features.
7. Data from Website Browsing
You are not required to provide any personal information when simply browsing the GuardShip website. However, in order to access certain services, you will need to submit relevant information such as your business name, email, and contact details. We may also collect technical data, such as your IP address, browser type, and activity patterns, through cookies and similar technologies. This data helps us improve the website's performance and usability.
8. Account Creation and Information Sharing
When registering for GuardShip, you’ll be asked to provide essential information to set up your profile, including an email address, company information, and payment details. By creating an account, you consent to the storage and use of this information to deliver our services effectively.
9. Children's Privacy
GuardShip does not target or knowingly collect data from individuals under the age of 13. In compliance with the Children’s Online Privacy Protection Act (COPPA), no information is collected from minors. Our services are intended solely for individuals aged 13 and older.
10. Data Use and Disclosure
GuardShip uses the collected information to:
- Facilitate service delivery and user support.
- Improve product offerings, based on feedback and usage trends.
- Communicate with users for updates, system alerts, and promotional offers.
- Monitor system performance, user behavior, and troubleshooting issues.
We do not sell or rent your personal data to third parties. Your information will only be shared with trusted partners for essential service-related tasks, such as payment processing or technical support, with your consent.
11. Protection of Your Information
GuardShip implements advanced security measures to ensure your personal data is safe from unauthorized access. This includes encryption of sensitive information such as payment details, secure server communication through SSL technology, and restricted database access to authorized personnel only.
After a transaction, your payment details will be securely stored for future convenience, unless you opt to remove them.
12. Security and Breach Response
We are committed to safeguarding personal data through industry-standard security practices. Our internal systems include administrative, physical, and technical protocols designed to protect your information. In case of a security breach, GuardShip will notify affected parties immediately and take all necessary steps to contain and resolve the issue, including reporting the incident to relevant authorities where required.
13. Data Retention
We retain personal information as long as it is necessary for the purposes outlined in this Privacy Policy. Upon account deactivation or service termination, certain data may be retained for legal or regulatory reasons, or for continued provision of services unless otherwise requested by the user.
14. Modifications to Our Privacy Policy
GuardShip reserves the right to amend this Privacy Policy at any time. We will inform you of significant changes through email or by posting an update on our website. Continued use of our services following such changes will constitute your acceptance of the revised policy.
